Rental Terms

1. Who we are

Safe Haven Storage is a family owned self-storage facility at 133 Fallsview Ave, York Haven, PA 17370. Richard and Heather Acri bought the business in 2026. The buildings were built in 2024. We have one location and no other sites.

You can reach us by phone at 717-364-7252 or by email at support@safehavenstoragefacility.com. We do not keep an office staffed on site. We answer the phone ourselves, so if you get voicemail, leave a message and we will call back.

We contact customers by phone and by email only. We do not send text messages.

2. What these terms cover

These terms cover two things.

First, they cover your use of safehavenstoragefacility.com. By using the site you agree to these terms.

Second, they summarize the terms of the written rental agreement you sign when you rent a unit or a space on our outdoor lot. The summary here is for your convenience. The signed rental agreement is the contract between us. If anything on this page differs from your signed rental agreement, the rental agreement controls.

Pennsylvania's self-storage law was recodified by Act 51 of 2025 (P.L. 311, No. 51) and is now found at 12 Pa.C.S. Chapter 56, sections 5601 through 5619. The older law at 73 P.S. 1901 and following is repealed. The rules described below come from Chapter 56.

3. Renting from us

You can rent or reserve online, or you can call us. Units are managed through WebSelfStorage, a U-Haul product. WebSelfStorage is our property management system and our payment processor.

How renting online works

Renting online happens in two places.

On this website you choose a size, and we show you the exact total for moving in that day and the monthly amount your rental renews at. Those figures come straight from WebSelfStorage. We do not ask for your name, your address, your card or anything else about you at that stage.

To finish, we send you to U-Haul's own web page for our facility, on uhaul.com. That page is where you give your details, pay, and receive and accept your rental agreement. It is run by U-Haul, not by us, and U-Haul's own terms and privacy policy apply to what you do there. The rental agreement you complete there is the contract between you and Safe Haven Storage.

If the total on U-Haul's page differs from the total we showed you, do not pay. Call us at 717-364-7252 and we will sort it out.

A reservation works the same way. You pick the size here, and choose your date and complete the reservation on U-Haul's page.

We rent indoor drive-up units ranging from 273 to 1,380 square feet. We also rent outdoor lot spaces for RVs, campers, boats and trailers.

All rentals are month to month.

Signing

If we deliver a rental agreement to you by hand, by first-class mail or by email and you do not sign it within 30 days, paying rent or continuing to use the space counts as accepting it. That rule comes from 12 Pa.C.S. 5617.

Electronic records

If you rent online, your agreement and your notices may be electronic. Under Pennsylvania's Uniform Electronic Transactions Act, 73 P.S. 2260.101 and following, an electronic record has to be one you can keep. We will make your agreement and your notices available in a form you can save and print. If you cannot save or print something we sent you, tell us and we will send you a copy another way.

4. Rent, renewal and cancellation

Your rent is due on the same day each month. Your rental renews automatically every month at the rate in your agreement until you or we end it.

Your rent renews month after month and your payment method will be charged each month until you cancel. Your rate is shown before you commit and is written in your rental agreement.

You can cancel as easily as you signed up. You can cancel online, either through your U-Haul account or by sending us a message from the Contact page of this site, or you can call us at 717-364-7252. We will not require you to call. Tell us before your next rent date.

We set out our billing terms this way because the federal Restore Online Shoppers' Confidence Act, 15 U.S.C. 8401 through 8405, requires clear disclosure of the terms before we take your billing information, your clear consent to those terms, and an easy way to stop the charges.

Sales tax

Pennsylvania charges sales tax on self-storage service. Under 61 Pa. Code 60.12, related charges such as locks and administrative fees are part of the taxable price. Tax will show on your bill.

Late fees

Under 12 Pa.C.S. 5605(b), we may not charge a late fee if you pay your rent in full by the fifth day after it is due. After that, the law treats a fee of $20 per month, or 20 percent of the monthly rent if that is greater, as reasonable and not a penalty.

The law also says we must disclose the amount of the fee and when it applies. If we do not disclose it, we cannot charge it. Your rental agreement will state the fee.

5. Our lien on your property

Pennsylvania law gives every self-storage owner a lien on the property stored at the facility. The lien attaches on the day the property is placed at the facility. It secures rent, labor, late fees, other charges, the cost of preserving the property and the cost of selling it. It is superior to other liens except a lien that already existed before the property arrived. See 12 Pa.C.S. 5605(a).

The law requires this statement to appear in bold type.

SAFE HAVEN STORAGE HAS A LIEN ON ALL PERSONAL PROPERTY STORED AT THIS FACILITY. THE LIEN ATTACHES ON THE DATE THE PROPERTY IS PLACED AT THE FACILITY. IT SECURES RENT, LABOR, LATE FEES AND OTHER CHARGES, THE EXPENSE OF PRESERVING THE PROPERTY AND THE EXPENSE OF SELLING IT. IF YOU DO NOT PAY, YOUR PROPERTY MAY BE SOLD TO SATISFY THE LIEN.

6. What happens if you fall behind

We would much rather work something out with you than sell your things. Call us. That said, the law sets out what we may do, and you should know it.

Under 12 Pa.C.S. 5606:

• After 10 days of continuous default we may deny you access to your unit or space.
• We may not start lien enforcement until you have been in default 30 days.
• After 30 days we may enter the space and move your property to other suitable storage.
• After 60 days we may tow a motor vehicle, trailer or watercraft.

Notice of default

Before we enforce the lien we must send you a notice of default. Under 12 Pa.C.S. 5607 we may deliver it by personal service, by verified mail, by email or by certified mail with return receipt, to your last known address. The notice must include:

• an itemized statement of what we claim you owe and the date it came due,
• a demand that you pay within not less than 30 days,
• a statement that your stored property is subject to our lien,
• the name, street address and telephone number of the person to contact, and
• a conspicuous statement in bold print that the property will be advertised for sale at a stated time and place not less than 30 days after the notice.

Keep your address, phone number and email current with us. We send notices to the last address you gave us.

Email notice

Under 12 Pa.C.S. 5607(a)(3), we may send a default notice by email only if your agreement tells you email is an authorized way to give notice, you affirmatively agree to be contacted electronically, and you agree to tell us promptly if your email address changes. The law requires that agreement to appear in bold type or underlined.

EMAIL IS AN AUTHORIZED METHOD OF NOTICE UNDER THE RENTAL AGREEMENT. BY AGREEING TO IT YOU AGREE THAT WE MAY CONTACT YOU AND SEND YOU LEGAL NOTICES, INCLUDING A NOTICE OF DEFAULT, AT THE EMAIL ADDRESS YOU GIVE US. YOU AGREE TO TELL US PROMPTLY IF THAT EMAIL ADDRESS CHANGES.

This website has no sign-up box of its own. That agreement is made in your rental agreement, not on this page.

Advertising and sale

Under 12 Pa.C.S. 5608, before a sale we must either advertise twice in a newspaper of general circulation, or once in a newspaper and once on a public website that regularly conducts online sales. A sale cannot happen sooner than 10 days after the first publication.

Your right to get your property back

Under 12 Pa.C.S. 5610, you can redeem your property at any time before the sale by paying the full amount owed. Right up until the sale happens, paying in full stops it.

Money left over

If a sale brings in more than you owe, the extra is yours. Under 12 Pa.C.S. 5614 we hold it for you. If you do not claim it within six months, it goes to the Pennsylvania State Treasurer as unclaimed property.

Military servicemembers

If you are in military service, federal law protects you. Under the Servicemembers Civil Relief Act, 50 U.S.C. 3958, a storage lien may not be foreclosed or enforced during your military service or for 90 days after it ends, except by court order. A knowing violation is a federal misdemeanor.

Pennsylvania also protects National Guard and reserve members. Under 51 Pa.C.S. 7315, members called to active duty or to Pennsylvania state active duty for 30 or more days in a row may end certain leases without cost or penalty.

If you are called up, please call us at 717-364-7252 or email support@safehavenstoragefacility.com. We will work with you. We would rather help than argue about whether a statute reaches a storage agreement.

7. How you may use your space

No living in the unit

Under 12 Pa.C.S. 5603, you may not use a storage facility for residential purposes. No one may live or sleep in a unit or on the lot.

Access

Under 12 Pa.C.S. 5604, you must give us access to the space on reasonable request so we can inspect it, repair it, alter it, improve it or supply services. In an emergency we may enter without notice and without your consent.

What you may not store

You may not store anything that is illegal, stolen, hazardous, flammable, explosive, toxic, perishable, or alive. You may not store anything that would create a nuisance, a fire risk or an environmental hazard.

Vehicles, RVs, campers, boats and trailers on the outdoor lot

Anything parked on our outdoor lot must be yours or must be there with the owner's permission, and you must be able to show that.

Property that is not yours

If you store property that belongs to someone else, you have to tell us what it is and who owns it. Pennsylvania law requires your agreement to include that duty. See 12 Pa.C.S. 5616(b).

8. Your property is your responsibility

Care, custody and control

Under 12 Pa.C.S. 5615, unless your agreement says otherwise, exclusive care, custody and control of everything you store stays with you. You carry the risk of loss or damage, except for loss or damage caused by our negligence.

Insurance

You are responsible for insuring your own property. Your homeowner's, renter's, vehicle or watercraft policy may already cover property you keep in storage. Ask your own insurance agent what your policy covers and whether stored property is included.

We do not sell insurance and we do not offer any protection plan. Selling that kind of coverage in Pennsylvania requires a limited lines self-service storage insurance producer license under 40 P.S. 310.81, and we do not hold one. Nothing on this site or in our agreement is an offer of insurance.

Limit on the value of stored property

Pennsylvania law lets a rental agreement set a limit on the value of the property stored, and under 12 Pa.C.S. 5616(c) that limit is deemed the maximum value of the stored property if it is printed in bold type or underlined.

THE TOTAL VALUE OF ALL PROPERTY YOU STORE AT THIS FACILITY MAY NOT EXCEED $5,000. BY SIGNING THE RENTAL AGREEMENT YOU AGREE THAT $5,000 IS THE MAXIMUM VALUE OF THE PROPERTY STORED IN YOUR SPACE, AND THAT $5,000 IS THE MAXIMUM AMOUNT THAT MAY BE RECOVERED FOR ANY LOSS OR DAMAGE TO IT.

Limitation of liability

Your rental agreement includes a limitation on our liability, as 12 Pa.C.S. 5616(b) requires. We are not responsible for loss or damage we did not cause by our own negligence.

9. Ending the rental

You can end your rental by cancelling online, as described in section 4, or by calling us. Tell us before your next rent date.

We can end or decline to renew your rental by written notice, delivered in person, by email or by verified mail. Under 12 Pa.C.S. 5618 that notice must give you not less than 14 days to remove your property. Anything left after that date may be disposed of.

When you move out, leave the space empty, swept and unlocked.

10. About this website

We try to keep the information on this site accurate and current, including unit sizes and prices. We can change prices and availability at any time. A listing on this site is not an offer or a guarantee that a space is available. Your rental starts when your agreement is complete.

The site does not collect card numbers, and it does not take your personal details for a rental or a reservation. Both are finished on U-Haul's page for our facility, and payments are handled by WebSelfStorage and U-Haul on their systems. See our Privacy Policy.

The content, photos and layout of this site belong to Safe Haven Storage or are used with permission. Please do not copy them.

If we link to another company's site, we do not control that site and we are not responsible for it.

11. Changes to these terms

We may update these terms. When we do, we will change the date at the top of this page. If a change affects an active rental, the terms of your signed rental agreement continue to apply until it is changed according to its own terms.

12. Governing law

These terms and your rental agreement are governed by the laws of the Commonwealth of Pennsylvania. York County, Pennsylvania

13. Questions

Call 717-364-7252 or email support@safehavenstoragefacility.com. We are a small family business and a phone call usually sorts things out faster than anything else.