FAQ
Questions we get
If yours is not here, call 717-364-7252. One of us answers.
Renting
Nothing matches that. Call 717-364-7252 and just ask us.
How much does a unit cost
Rates are not posted on the site. Call 717-364-7252 for a quote, or start an online rental and you will see your exact move-in total before you give anyone your details or pay anything.
How does renting online work
Pick a size and a move-in date on our Rent page and you will see the exact move-in total. To finish, we send you to U-Haul’s secure page for our facility, because our rentals run on U-Haul’s WebSelfStorage system. You enter your details and pay there, and you get your space number right away. Our website never asks for your card. If you would rather do it by phone, call 717-364-7252.
How long is the lease
Every rental is month to month. There is no long lease and no minimum stay.
Do you have outdoor storage for an RV or boat
Yes. There is a large open lot beside the buildings for RVs, campers, boats, trailers, and work vehicles. No height limit and no door to clear. Spaces are 10 by 40 ft. You can price one here and finish the rental online on U-Haul’s page for our facility.
Do you have climate controlled units
Not at this time. Every unit is drive-up and unheated.
How tall are the doors
Every garage door on the property is 8 or 9 ft. Some units have ceilings of 11, 12 or 13 ft, but that extra height is above the door, so measure whatever has to go through the opening rather than the ceiling. Call 717-364-7252 with the height and we will tell you straight whether it clears.
Access and security
What are the access hours
Access is open 24 hours a day, seven days a week. There is no office on site, so call 717-364-7252 and one of us will meet you.
Is there power in the units
Our mini-warehouse units have a dedicated 30 amp electrical service with their own private utility meter, so you pay for exactly the power you use and nothing else. Ask which ones are open.
Is the property gated
No. There is no gate and no keypad. The property is open, the units are drive-up, and you can come and go any hour of the day without checking in with anyone.
Payments
Can I pay online
Yes. Use the Pay My Bill link at the top of any page to pay through the secure payment portal. You can also turn on autopay there, so the rent comes out automatically each month.
Is there a deposit or admin fee
Yes. Indoor units carry a $100 security deposit, refunded at move-out, and a one-time $20 administrative fee charged at move-in. Outdoor parking spaces carry the same $100 refundable deposit and no administrative fee. If you reserve ahead, the $20 reservation fee is credited to your first month.
Do I need insurance
You are responsible for insuring what you store. Your homeowners, renters, vehicle or watercraft policy may already cover property in storage, so ask your own insurance agent. We are not insurance agents and we do not sell coverage.
Moving out
When do I get my deposit back
Your $100 security deposit is refundable. After you move out we inspect the unit, and the deposit is refunded within 30 days as long as the unit is empty and broom-clean, your lock is removed, there is no damage beyond normal wear and tear, and your account is paid in full. Any unpaid rent or fees, and the cost of cleaning, trash removal or repairs, may be deducted, and we will tell you in writing what was deducted and why.
Still stuck
Call and describe what you are storing. We will tell you which unit fits and what it costs.
